Delivery information

The delivery of orders within the Republic of Cyprus is completed within 1-5 working days using the cooperating courier ACS, provided that all products are available. In case any of the products you have ordered are not available, we will contact you to arrange the details for their removal/replacement. For delivery to your door (excluding remote areas*), you will incur a shipping fee of XXX€.

For pick-up from an ACS store, you will incur a shipping fee of €XXX if your order is below €39. If your order is above €39, shipping is free.

  • Orders placed after 13:00 will be processed on the next working day.
  • Orders placed on weekends or holidays will be fulfilled on the next working day.

*Shipping to remote areas will be done at the nearest ACS Courier store.

You can view the areas designated as remote along with their corresponding postal codes here. In areas marked with RA, delivery can also be made via ACS door to door, but there may be a slight delay.

You have the option to collect your orders for free from Sophia Koliandri Pharmacy – SK STRAKKA PHARMACY LTD, located at Arhiepiskopou Makariou Avenue III 375, Lakatamia, 2313, Nicosia, which serves as an Online Order Pickup Point. In this case, you can collect them upon confirmation from our system, usually within 2-3 working days during the pharmacy’s operating hours. Orders will remain available for pickup for 5 working days.

  • To collect your order from the pharmacy, you need to present the order confirmation email.
  • If you cannot collect your order in person, we will require the full name of the person who will collect the order.

All orders require a signature upon delivery.

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