Terms and conditions

Acceptance and Consent

Please read carefully the terms and conditions (the “T&C”) that follow, and in case of disagreement with any of them, you should not use the website. If you proceed to use the website, then it is deemed that you accept and consent to these terms and conditions.

Modification of T&C

We reserve the right to modify or revise the T&C freely from the website whenever deemed necessary, and we undertake the obligation to inform you of any changes through the website. You should check for possible changes every time you use the website.

Return Policy

If you wish to return a product for any reason, you can do so within 14 days from the date of receipt, provided it is in its original condition as you received it, i.e., the packaging has not been altered and the product has not been used/altered. If the return is not made within the 14-calendar day period from the day of receipt or if any of the return conditions are not met, we reserve the right not to accept the products back and not to proceed with their replacement. The shipping costs of the return are borne by the user, while the refund is made to your credit card or bank account via bank deposit. In this case, you should inform us of the account to which the deposit will be made, which is done upon receipt of the package with the returned items.

Product Availability – Shipping Time

The average delivery time of your order via courier is 1-5 business days, provided there are no shortages. Products may be subject to availability restrictions per order.

Cookies

Cookies are small text files stored on your computer during your internet browsing and store information (usually username, language preference, etc.) to maximize your browsing experience. Like all electronic pages, ours also uses cookies for better navigation. You can disable cookies at any time by selecting the corresponding command in your browser.

Discount Policy

All discounts on products in our catalog are calculated based on the original prices of the products. Special offers & discounts received through newsletters or other means (e.g., SMS) usually have a specific time frame, which will be announced in the respective update you receive.

Account

To place an online order on our website, your registration is required.

Limitation of Liability

The information provided on the website should not, under any circumstances, replace medical advice.Our website is not an online pharmacy, does not sell medications, and does not fulfill prescriptions. We advise you to:

  • If you need medical assistance, you should immediately contact the European Emergency Line at 112 or your treating physician.
  • Do not delay seeking medical help in case of emergency.

By using our website and submitting your personal data, you agree to the use of your personal data by the company and our website. Information and services are provided “as is,” without any express or implied warranty.

We will take every reasonable measure to protect the website against electronic viruses or other threats. However, we do not warrant that this website is free from such harmful programs and disclaim any obligation or liability related to losses due to harmful programs obtained from the website or through files downloaded from it. The user assumes all risks that may arise from accessing and using the website. Anything provided to users (the term “user” includes visitors, users, and members) through our website does not, in any case, constitute a direct or indirect solicitation, advice, or encouragement to perform any action but is subject to their discretion to evaluate what is provided to them and act based on their own will, excluding any liability on our part.

In the context of our transactions, we are not liable and have no obligation to compensate for any damage or loss resulting from the cancellation of orders, non-execution, or delay in their execution, for any reason. We do not guarantee the availability of the products or services displayed on the website, but we inform based on the maintained data about availability or lack thereof to the interested party and undertake, in case of changes to these data, to inform the interested party promptly about the unavailability, in which case we assume no further liability.

Under no circumstances are we civilly or criminally liable for any damage (positive, special, or consequential, including but not limited to, loss of profits, data, foregone profits, monetary satisfaction, etc.) that may be suffered by a user or visitor of the website or a third party due to reasons related to the operation or non-operation and/or use of the website and/or inability to provide services and/or products and/or information provided by it and/or any unauthorized interventions by third parties in products and/or and/or information provided through it.

User Liability

The user (the term “user” includes visitors, users, and members) must comply with the rules and provisions of Cypriot, European, and International Law and the relevant legislation. It is also committed to refrain from any illegal and abusive use of the content and services of the website. The user agrees and undertakes to use the services, information, and data of the website based on the principles of good faith and business ethics. Any damage caused to the website by the user resulting from the improper or unfair use of the relevant services will be attributed to the sphere of his exclusive liability.

Links to websites

As it is understandable, we do not control the availability, content, privacy policy, quality, and completeness of the services of other websites and pages to which we may refer through “links” (hyperlinks) or advertising banners (hereinafter referred to for brevity as “links”). The links are placed solely to facilitate the visitors/users of the website, while the websites to which they refer are subject to the respective terms of use of those websites. The placement of links does not imply approval or acceptance of the content of the respective websites, and we bear no responsibility for their content and any damage arising from their use, as the visitor accesses them at his own risk.

Advertising

The website contains advertisements, as well as the display of other materials with advertising content, purpose, and character. The website bears no responsibility towards users, as well as any third parties that may be affected, for any illegal act or omission, inaccuracy, or failure to comply with the laws and regulations of any country regarding the content of advertisements. We do not assess the legality or otherwise of the advertising material displayed on the website (beyond the obvious cases of infringement of legal rights that would be perceived by the average prudent citizen) and therefore do not assume any form of liability. This responsibility lies with the advertisers and/or sponsors and/or creators of the advertising material. We also do not assume responsibility for the user’s communication with third-party service providers advertised on our website and for any transactions that may arise from their relationship.

Duration

The user understands and accepts that the website retains the exclusive right to suspend the use of the access code(s) to its services or to terminate the provision of its content to users who are believed to have violated the letter and spirit of these terms of use.

Start – Interruption of Services

The website reserves the right to temporarily or permanently suspend part or all of its services with or without notice.

Assignment of Rights

The Terms and Conditions apply to you personally, and you are not allowed to assign or transfer any of your rights under these terms to any third party without our prior written consent.

Applicable Law & Jurisdiction & Online Dispute Resolution

The user of the website expressly accepts that the exclusive jurisdiction and competence for any dispute arising from the application of the terms and the general use of the website belong to the Courts of Nicosia in Cyprus, and the applicable law is Cypriot Law.

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