This Privacy Policy aims to help you understand what personal data we collect, why we collect it, and how you can exercise your rights arising from the current Data Protection Legislation. This Privacy Policy relates to our use of any personal data we collect from you, whether collected in person, over the phone, or through electronic applications (emails, websites, apps) associated with this website.
What information do we collect
We may collect personal data from you for any of the following reasons:
- Submitting a Registration Application on the website
- Purchase / return of products
- Use of connected websites and/or applications
- Processing orders
Example of personal data we may collect:
- Basic personal information, such as name, address, email address, phone number.
- Technical information regarding the use of our websites or applications, such as date and time of access, browser type/version, computer operating system, URL of the website visited previously, amount of outgoing data.
- Your preferences for sales promotion and/or event creation.
Personal data collected by you and cookie policy. The personal data we collect directly from you is clear because you have provided it to us. This may not apply when we have used cookies to collect information from your computer or portable electronic devices.
For what purposes we process your personal data
We collect and process your personal data for the following reasons:
- To enable the sale and delivery of our products to you.
- To comply with our obligations to the Law.
- To provide you with information about products or services that may interest you.
We may use your personal data in this way as it is in our legitimate interest to provide you with the correct information at the right time to expand the relationship we have with you. We will always ensure that we use and process the amount of personal data we collect about you to the minimum extent possible.
If you wish to receive promotional material, we will send you information about our products, events, and services via email, mail, phone, or messages (SMS), unless you inform us that you do not wish to be contacted by us for promotional purposes. If at any time you do not want us to use your personal data for this purpose, you can contact us at [email protected] or 0035722380022 or by sending an email to [email protected]. We will not contact you unless you change your mind and inform us that you wish to receive promotional material again.
Security of personal data
The security of your personal data is our primary concern. We take and implement the highest technical and organizational measures to ensure the integrity, confidentiality, and availability of personal data and to protect them from the risk of unauthorized access, misuse, disclosure, illegal destruction, or loss.
Retention of your personal data
As a general rule, we will retain your personal data for 2 years after the end of your relationship with us, as we may need this information for regulatory reasons.
Right to terminate the use of your personal data: You may request us to stop using your personal data at any time by written notice sent to [email protected], and we will cease using your personal data for these purposes. With your consent, we may inform you about products, events, or services that may interest you.
How to contact us regarding this privacy notice
You can contact us either at the address Archiepiskopou Mkakariou III 375, 2313, Lakatamia, Nicosia, or at [email protected] to answer questions about this privacy notice or to make any requests to exercise your rights as listed below. You can contact us for one or more of the following reasons:
- To request correction of any information about you that is incorrect or incomplete or to request deletion of your personal data (the so-called “Right to Erasure”).
- To inform us that you no longer agree or object or wish to prohibit us from using your personal data and to request us to stop.
- To inform us that you wish us to stop using your personal data to inform you about products or services that may interest you.
- Right of access, i.e., to request us to provide you with a copy of all personal data we hold about you. We will inform you if we cannot respond to your request or how your request will affect you during your communication with us.
Security
We recognize the importance of the security of your personal data as well as your electronic transactions, and we take all necessary measures, using the most modern and advanced methods, to ensure your maximum security.
Customer Recognition
The codes used for your identification are two: the Login Code (username) and the Personal Secret Security Code (password), which, each time you enter them, provide you with access to your personal information with absolute security. You have the option to change the Personal Secret Security Code (password) and your email address as often as you wish. In case of loss or leakage, you must immediately notify us; otherwise, our online store is not responsible for the unauthorized use of the secret code by an unauthorized person. We recommend changing the password at regular intervals and avoiding the use of the same and easily detectable codes (e.g., date of birth).
Transaction Privacy
Compliance with privacy is considered self-evident. The same basic principles governing traditional transactions apply to e-commerce (electronic commerce) as well. All information transmitted from the user to the website is confidential, and we take all necessary measures to ensure that they are used only to the extent necessary within the scope of the services provided.